Contrary to popular belief, there is no provision of entitlement to four hours’ payment (suitably enhanced) for receiving a telephone call at
home though this may be arguable if the telephone call is of significant duration.

If, however, a call is received and as a result of that call you are required or instructed to go somewhere, or perform duty, then the view is that this may well be a recall to duty and be eligible for the appropriate amount of compensation.

Answering the telephone does not constitute a recall to duty, UNLESS the Officer is already “On-Call” and in receipt of on-call allowance.